ICT Trainers

What the job involves

• Identifying technical training needs and requirements of individuals and organisations
• Setting human resource development objectives and evaluating learning outcomes
• Preparing and developing instructional training material and aids such as handbooks, visual aids, online tutorials, demonstration models, and supporting training reference documentation
• Designing, coordinating, scheduling and conducting ICT training and development programs that can be delivered in the form of individual and group instruction, and facilitating workshops, meetings, demonstrations and conferences
• Liaising with external training providers to arrange delivery of specific training and development programs
• Promoting internal and external training and development, and evaluating these promotional activities
• Monitoring and performing ongoing evaluation and assessment of training quality and effectiveness, and reviewing and modifying training objectives, methods and course deliverables
• Gathering, investigating and researching background materials to gain a full understanding of the ICT subject matter and systems
• Keeping up-to-date with new product version releases, advances in programming languages, application development software, and general information technology trends
• Writing end user products and materials such as user training, tutorial and instruction manuals, online help, and operating and maintenance instructions

Key values of workers in ICT Trainers

• Independence

  Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

• Achievement

  Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

• Working Conditions

  Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

• Recognition

  Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

• Support

  Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Top skills required for workers in ICT Trainers

• Writing

  Communicating effectively in writing as appropriate for the needs of the audience.

• Speaking

  Talking to others to convey information effectively.

• Instructing

  Teaching others how to do something.

• Reading Comprehension

  Understanding written sentences and paragraphs in work-related documents.

• Active Listening

  Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.